Our story
For more than two decades we have been doing the same thing: keeping other people's computers running, making sure data is never lost, and answering the phone when something breaks.
We started in 2002 in Dubrovnik, a handful of young people with no capital but plenty of stubbornness. In those days more businesses were closing than opening in our part of the world, so even deciding to start something new was a little bold. Our first job was toner refilling, because a new cartridge cost twice as much as a refilled one, and back then that difference could mean someone's entire salary.
We still refill toners, but what we do has long outgrown that beginning. Today we maintain computers, networks and servers, build private clouds where clients keep their documents, set up remote access that lets people work from home as if they were at the office, and write custom software when off-the-shelf programs will not do.
What we have learned is not technology but habit.
Solve a problem before it stops the work. Check a backup instead of assuming it. And a client should never have to explain the same fault twice, which is why every report we receive gets its own number and cannot get lost.
Over the years we have gathered a list of regular clients that includes hospitals and health institutes, public institutions, ports, hotels, schools and dozens of smaller companies. Very few of them have ever left, and that is the only reference that really matters to us.
For us, AI has always meant Arcus Ingenium.
We have carried those initials since 2003, long before the world started using them for something else. And ingenium is Latin for wit and ingenuity, so our name and our work have gone together from the start: finding ways for machines to do what wears people out. That is why today we connect the programs our clients already use and automate everything that can safely be automated.
Need a reliable IT partner?
A phone call costs nothing, and it is usually enough to see what is worth fixing first.