Privacy policy and cookies

1. Data controller

The controller of personal data is Arcus Ingenium d.o.o., Iva Dulčića 35, 20000 Dubrovnik, Croatia, OIB (VAT): 52981606243. For any questions about data protection, contact us at arcus@arcusingenium.hr.

2. What data we collect

• Contact data you provide yourself when you contact us by e-mail, by phone or through the forms on this website (the enquiry form and the fault report form): name, company, e-mail address, phone number, message content and attached files. This data is used solely to answer your enquiry or resolve the reported fault.
• Technical and analytical data about the use of the website, collected by analytics tools only with your consent.

3. Cookies

We use necessary cookies for the basic functioning of the site (such as remembering your consent choice) and analytics cookies (Google Analytics), which are set only if you accept them in the cookie notice. IP addresses are anonymised. You can withdraw consent at any time by clearing cookies in your browser; the site works normally without analytics cookies.

4. Retention and your rights

We keep personal data only as long as necessary for the purpose it was collected for, or as required by law. Under the GDPR you have the right to access, rectify, erase, restrict and transfer your data, to object, and to withdraw consent. Send requests to arcus@arcusingenium.hr. You may also lodge a complaint with the Croatian Personal Data Protection Agency (AZOP), azop.hr.