Privacy Policy & Cookies

1. Data controller

The controller of personal data is Arcus Ingenium d.o.o., Iva Dulčića 35, 20000 Dubrovnik, Croatia, VAT (OIB): 52981606243 (hereinafter: the "Company" or "we"). For any questions regarding the protection of personal data, contact us at arcus@arcusingenium.hr.

2. What data we collect

Through this website we process only the data necessary for its operation and for communicating with you:

• Contact data that you provide to us when you contact us (by e-mail or phone) — e.g. name, e-mail address, phone number and the content of your message.
• Technical and analytics data about the use of the site (e.g. pages visited, device and browser type) collected via analytics tools, exclusively with your consent.

3. Purpose and legal basis of processing

• Responding to your enquiries and providing our services — the legal basis is taking steps at your request and our legitimate interest.
• Improving and analysing the website's performance — the legal basis is your consent, which you may withdraw at any time.

4. Cookies

Cookies are small text files stored on your device. We use:

• Necessary cookies — required for the basic functioning of the site (e.g. remembering your consent choice). These are set without the need for consent.
• Analytics cookies (Google Analytics) — set only if you accept them via the cookie notice. They help us understand how the site is used. The IP address is anonymised.

You can decline consent or change it later by deleting cookies in your browser settings. If you decline analytics cookies, the site continues to work normally.

5. Google Analytics

For visit analytics we use Google Analytics (Google Ireland Limited). Data is processed in anonymised form. You can read more about how Google processes data at policies.google.com/privacy.

6. Retention period

We keep personal data only for as long as necessary to fulfil the purpose for which it was collected or as required by applicable laws, after which it is securely deleted.

7. Your rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to access, rectify, erase, restrict the processing of and port your data, as well as the right to object and to withdraw consent. You may submit a request to arcus@arcusingenium.hr. If you believe that the processing of your data is unlawful, you have the right to lodge a complaint with the supervisory authority — the Croatian Personal Data Protection Agency (AZOP), azop.hr.

8. Changes

We may update this policy from time to time. Any changes will be published on this page with the date of the last revision indicated.